Terms and Conditions

**Terms and Conditions**

**1. Introduction**
Welcome to the Surbiton Block Management website. These Terms and Conditions govern your use of our website and services. By accessing or using the website, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website.

**2. Scope of Services**
Surbiton Block Management offers a variety of property management services, including Financial Management, Maintenance & Repairs, Risk Management, Resident & Client Support, and Block Management. Our services are aimed at small to medium-sized residential blocks, particularly those that are currently self-managed and are seeking professional management.

**3. User Obligations**
As a user of this website, you agree to provide accurate and complete information when required and to update such information promptly should changes occur. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our services and are responsible for all activities that occur under your account.

**4. Service Provision**
Services will be provided following the descriptions provided on our Services page. We endeavor to manage each property with diligence and care, ensuring monthly visits and real accountability as part of our unique approach to block management.

**5. Prohibited Uses**
You may not use this website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

**6. Limitation of Liability**
Surbiton Block Management will not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of or inability to use the website or services. This limitation of liability applies regardless of the basis of liability.

**7. Amendments**
We reserve the right to amend these Terms and Conditions at any time and without prior notice. You are expected to review these terms regularly to ensure you understand all conditions applicable to your use of the website.

**8. Governing Law**
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.

**9. Complaints**
If you have any concerns or complaints about the services provided, please contact us directly using the contact details provided on our Contact page. We aim to resolve complaints efficiently and promptly.